Last updated: 23/04/2026
This page explains how Capara Travel ("we", "us") processes personal data when you use this website or enquire about travel services. It is general information and not legal advice. If you need tailored advice, speak to a qualified professional.
Who we are
Capara Travel is a UK-based travel planning service. For data protection purposes, we act as the data controller for information collected through this site and our planning process, unless we tell you otherwise (for example where a supplier processes data in their own name).
What we collect
We may collect and use:
- Contact details — name, email address, phone number, and similar details you give when you contact us or subscribe to updates.
- Enquiry and trip details — travel dates, preferences, health or accessibility information you choose to share, and correspondence about your plans.
- Newsletter — if you subscribe, we store your email address to send the communications you signed up for. You can unsubscribe at any time.
- Technical data — basic server and analytics information (such as IP address in server logs, device/browser type) needed to run and secure the site.
Why we use it
We use personal data to:
- Respond to enquiries and provide travel planning services you ask for.
- Send newsletters or updates you have opted into.
- Operate, secure, and improve our website.
- Meet legal, regulatory, or insurance requirements where applicable.
We rely on contract and legitimate interests (running a professional travel practice, communicating with clients, and improving our service) where appropriate, and consent where required (for example marketing emails where consent is the lawful basis).
Sharing data
We do not sell your personal data. We may share information with suppliers (hotels, transport, insurers, etc.) only as needed to design and book your trip, and with service providers who help us run our business (for example email or hosting), under appropriate terms.
Retention
We keep information only as long as needed for the purposes above, including legal, tax, or insurance record-keeping, then delete or anonymise it where we can.
Your rights
Under UK GDPR / Data Protection Act 2018 you may have rights to access, correct, delete, or restrict processing of your data, and to object or complain. To exercise these rights, contact us using the details on our Contact page. You may also complain to the ICO (www.ico.org.uk).
Cookies
We use only cookies and similar technologies that are necessary for the site to function unless we add optional analytics or marketing tools later — in which case we will update this policy and, where required, ask for your consent.
Changes
We may update this policy from time to time. The "Last updated" date at the top will change when we do.